Hi Kirk, Ok, if the version on the sync provider is still 3.42, then that is the problem. Please uninstall the SplashID desktop and reinstall 4.07. This will...
Hello, When I sync my Blackberry (8830 world edition)with my desktop (running Windows XP), I get an error 'Database version mismatch". How do I fix this error?...
Hi Promod, The problem is that the versions don't match. You need to install 4.07 on the handheld as well. You can do this using the Application Loader in the...
Justin, Thanks, I got it close....I loaded version 4.0 from the blackberry sync..... Now I have given both laptop and blackberry a password. the same ...
Hi KJ, Do you have more than one Device PIN available in the User menu of the SplashID desktop. If so, make sure you select the one that is displayed in the...
Option 1: I realize that you cannot sync with the mac - but can you import and export the data files? Using Pocketmac or Missing sync to transfer from the Mac...
Hi VWS, Option 1 is not possible at this time. Option 2 might work, but we do not test or support virtual environments. If you take this path, keep in mind...
Justin It does not even have a number anymore....it says <standalone> It use to have the same number as my device kj ________________________________ From:...
Hi Kirk, Ok, if you are seeing Standalone, then you must be running the Desktop Only version of SplashID, which is not the one that will sync with the ...
I downloaded from Handango the SplashID (I've used it with my iPAQ for several years now and naturally wanted the Blackberry edition). At first I could not get...
Thanks for contacting us. Are you still using version 3.42, or 4.07? If you are getting a message from the Application Loader in the BlackBerry Desktop Manager...
I imported some Palm HandyShopper files into SplashShopper Desktop, and it sync'd over great. But after I made changes to them on the BB it won't sync back....
Hi forkeye, Thanks for contacting us. I am not familiar with this issue, but I would try quitting SplashShopper on the handheld and then resetting the...
Ok, many of you have discovered that SplashID will not sync with the new version of the BlackBerry Desktop Manager - 4.3. We have just posted an update to...
I'm having a similar problem. I just switched from a BB 8830 to a new 8130. I have a licensed version of SplashWallet which I bought a couple of months ago. ...
Justin, Congratulations to you and your team! This fix works great! And in record time! Now if you will just give me a darker font that this guy can read...
Thanks for contacting us. Yes, you can install the applications over-the-air by going to our website in your BlackBerry browser: http://www.splashdata.com/ ...
I have searched the groups and the splashdata site, but I don't see if it is possible to put splashphotos on the SD card? Is this possible? If not is it...
Hi Gary, Sorry, it is not possible to put photos on a memory card in SplashPhoto for BlackBerry at this time. This is something we plan to add in a future ...
I asked in the Pocket PC forum, but didn't get an answer. Is it possible to import info from your Pocket PC in to your Blackberry? I really don't want to have...
... for ... Justin, I upgraded today to SplashID 4 and installed 4.07 on both my desktop (XP) and BlackBerry Curve (T-Mobile). It seems to be working fine on...
Please try disabling the Organizer Sync check box in the BlackBerry Desktop Manager before the next sync and let me know if that works. --Justin SplashData...
Hello group, I have a problem with the splash Id v 4.03 on windows vista, I have windows vista ultimate, desktop manager 4.3 and a new blackberry 8700, when i...
Hi Joyce, Thanks for contacting us. As an owner of a previous version of SplashID, you are eligible to upgrade to SplashID for BlackBerry for $10. Click here...
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