I spend a lot of time downloading pdfs & saving them in edited form
to data folders. I have started to experience frequent instances
where my Dell Latitude D630/XP Prof works just fine but will
suddenly stop responding & freezeup, requiring a reboot to recover.
The Event Viewer shows that Symantec AV was in the process of
running or completing a scan at the time these freezeups occur. I
have configured the AV to scan ONLY on incoming emails but it
continues to run these scans. I have come to the tentative
conclusion that the AV is causing my problem but I have no idea how
to disable these unwanted scans without uninstalling the AV.
Here is the most recent Even Viewer log:
Date:10/30/08 Source: Symantec AV
Timme: Category: None
Type: Information Event ID: 2
Description: Scan Complete. Risks: 0 Scanned: 804
Files/Folders/Drives Omitted: 0
The next earlier log item:
Event ID: 14
Symantec AV services startup was successful.
There are far, far more files on my drive than 804, so this is a
mystery as to what is scanning & why. And how do I prevent this from
happening?
Thank in advance!
Jack