In my past experience in enforcement, we issued notices of violation
along with fines via regular US mail. We did not routinely send
these via certified mail and we did not hand deliver these notices.
In my current new job position (with a different agency), I have the
authority to develop an enforcement policy which will include the
process by which the owner is notified of violations and fines. My
question is this...

Do you send notices via US mail, certified mail, or do you go back
to the site to hand deliver them? I do not have a ticket book, and
so ordinance violations are prepared back at the office. My
thinking is that as long as the owner is notified in person or by
phone, it is not necessary to return to the site with the notice of
violation. In fact, I think it may escalate the situaiton at times,
even if they are working with you on corrective measures. I am also
wondering if, legally, it is better to use one delivery method over
another, should further enforcement actions be required.

Any thoughts you would like to share?