I've never seen any reasearch to support this, but I've always felt that the desirability of using pronouns is highly correlated with how conversational...
2758
Peter Nann
pnann
May 2, 2010 10:31 pm
Also would seem to make it easier to speak in Haiku. ;-) From: vuids@yahoogroups.com [mailto:vuids@yahoogroups.com] On Behalf Of Carl Turner Sent: Saturday, 1...
2759
Matt Prather
bulcmatt
May 3, 2010 2:14 am
They facilitate All productive linguistics O, happy pronouns! --Matt ... They facilitate All productive linguistics O, happy pronouns! --Matt On May 2, 2010,...
2760
Patti Price
pjppla
May 3, 2010 6:32 pm
speech without pronouns math without variables earth without sunshine ... speech without pronouns math without variables earth without sunshine On Mon, May 3,...
2761
Peter Krogh
krogh_peter
May 3, 2010 7:09 pm
He said that she was With him but I saw you with Her cherry blossoms From: vuids@yahoogroups.com [mailto:vuids@yahoogroups.com] On Behalf Of Patti Price Sent:...
2762
Carl Turner
cturner3rd
May 3, 2010 7:18 pm
Pronoun Haiku I am he as you are he as you are me and we are all together Carl Turner, Ph.D., PMP UI Manager, Railinc Corp., Cary, NC 919.667.7980 LinkedIn:...
2763
Debbie Irwin
debbieirwin2004
May 3, 2010 11:07 pm
That's beautiful! May I share your Haiku with my larger world and give you proper attribution? Debbie Irwin Your words. My voice. 917.533.5452 ...
2764
Phillip Hunter
phillipwhunter
May 4, 2010 4:36 pm
An imperfect but provocative metaphor for an imperfect but provocative article. :) ...
2765
Peter Nann
pnann
May 5, 2010 2:16 am
I came across that page yesterday too. Wasn't sure how to couch it in this forum... If we take that commentary to be true (bold!), then maybe it is now less a...
2766
Jenni McKienzie
JenniMck
May 6, 2010 12:21 pm
I think the whole article should be taken with a grain of salt given its focus. It's talking about full out understanding human language with meaning and...
2767
Peter Leppik
pleppik
May 6, 2010 2:11 pm
Just to mischievously throw some gas on the fire, customers seem to have a fairly strong preference for online self-service over phone-based self-service, all...
2768
Yves Normandin
yvesnormandin
May 6, 2010 3:01 pm
The shift from IVR self-service towards online self-service is already well under way, which doesn't prevent people from continuing to call. In fact, for many...
2769
toothychum1
May 7, 2010 7:11 pm
As Phillip mentioned, it is an imperfect article, and as Jenni mentioned, the writer does not seem to be be talking about the realm of speech IVR's. He is...
2770
Bruce Papazian
brucepapazian
May 8, 2010 8:53 pm
I agree, and I see a trend of companies actively encouraging website use over phone support too. When I need to contact a company, I almost always go to the...
2771
Helen Vanscoy
helen_vanscoy
May 9, 2010 9:13 pm
I guess increased telephony costs are only tolerable for so long. Nestlé Crunch has moved their "funner" options to their Facebook page. From:...
2772
Matt Prather
bulcmatt
May 9, 2010 9:26 pm
Although, this has become something of "pet peeve" or "cause celebre" for me. Too often, I have ended up working with clients who maintain both a Web site and...
2773
Ahmed Bouzid
bouzidat
May 9, 2010 9:43 pm
The web has been around for at least 15 years, and I would say has been mainstream for almost 10 years, and yet IVR has prospered and grown in the interim. ...
2774
David Reich
bikeriderdaver
May 10, 2010 1:27 pm
That was a big part of the motivation behind VoiceXML. Use the same web infrastructure to access data stores, transactional systems between web (visual) and...
2775
Mark
markleewebb
May 10, 2010 3:18 pm
Can't I do most of this - Use the same web infrastructure to access data stores, transactional systems between web (visual) and voice interfaces, and just...
2776
Mark
markleewebb
May 10, 2010 3:24 pm
Example: Caller navigates IVR, may or may not get any self-service, and ends up opting out to a rep. Before talking to rep, IVR asks caller if they'd like to...
2777
Peter Krogh
krogh_peter
May 10, 2010 3:55 pm
My opinion on that is that VXML does not elegantly make way for more advanced data and functional services, while HTML does. Ergo, the proliferation of...
2778
David Reich
bikeriderdaver
May 10, 2010 9:19 pm
No argument there. The lack of adoption caused more apathy on the part of the supporters and committee working on it, and then it was which came first, the...
2779
David Reich
bikeriderdaver
May 10, 2010 9:19 pm
Well, sure, you *can*, but the idea was to have a real MVC mindset where the presentation layer was the only thing that was different, and that being decided...
2780
David Reich
bikeriderdaver
May 10, 2010 9:19 pm
A bit of speech recognition levity to start your week... http://www.youtube.com/watch?v=5FFRoYhTJQQ David Reich...
2781
Ken Rehor
krehor
May 10, 2010 9:34 pm
... The W3C Voice Browser Working Group (current shepherd of VoiceXML) is in the throes of VoiceXML 3 development (latest working draft March 4, 2010 ...
2782
Anne Sturgeon
anneinprague
May 11, 2010 12:46 am
Hi VUI folks, I work for Logic Tree and we are looking for someone to translate dialog from English to Korean. I was wondering two things. 1. Â Does anyone...
2783
Frank Tripi
frank.tripi@...
May 11, 2010 2:58 am
Hi Anne, My name is Frank Trip and I am the BDM for IVR Design Group, a relatively new player in this space. This is one of the types of service we are ...
2784
larry_logictree
May 11, 2010 6:19 pm
Add the ability to present the survey after the caller uses self-service, not just before they go to an agent. Compare the two....
2785
Todd Chapin
toddwchapin
May 12, 2010 1:37 pm
This is interesting. Someone wrote a web/telephony app that doesn't navigate phone trees for you, but waits on hold for you. You enter your phone number on...
2786
Bruce Papazian
brucepapazian
May 12, 2010 6:57 pm
Anybody have any estimates of the market share of Nuance, for network, dictation, mobile and automotive/nav apps? Anyone wish to comment on their dominance of...
