Hi, We may have some requirement for VUI contractors so if you are based in the UK (ideally within commuting distance of London) and are a native English...
Can anyone tell me what the actual legalities are for "Your call may be monitored or recorded due to quality assurance?" As a caller, this is annoying -...
I Am Not A Lawyer, but here's my understanding. The message is driven by the handful of states which require both parties to a phone call to consent to...
These sites have some legal info: http://www.pimall.com/nais/n.recordlaw.html http://www.callcorder.com/phone-recording-law.htm And here's a great thread on...
Alexandra, I think it really depends on who your client is. For me, I do some work for the USPS, and any time we do an agent transfer, we are required to...
Peter, Phil and Kristie all make valid points, although Phil's "apparently murky" comment pretty well summarizes. Peter just walked into my office telling me...
Rick Rappe
rrappe@...
Aug 15, 2006 4:25 pm
429
The Legal Threat to the Effective VUI “The first thing we do, let's kill all the lawyers”. -William Shakespeare Copyright 2004. All rights reserved. ...
A good summary and discussion of the laws that apply to the recording of telephone conversations is at http://www.rcfp.org/taping/. Reporters Committee for...
Putting legal questions to one side, in my experience the most common reason a given company includes the "your call may be monitored" message is to warn ...
One more thing I would like to bring up is that even though there might be some legal requirements for letting callers know the calls will be required, nothing...
Looking for a German Language VUI expert for Dialog Design and Grammar work - taking an existing US English speech application and creating German Language...
At Uniprise, a UnitedHealth Group (UHG) company, our people and technology meet the benefits needs of employees and families at more than one-fourth of the ...
Steve L Eisman
steve_l_eisman@...
Sep 5, 2006 2:10 pm
437
Behavioral Science Associates is seeking one Senior and one Junior to Midlevel Voice User Interface Designer. As the VUI designer you will design and consult...
Hi everyone, SpeechCycle is looking for a successfully experienced and adventurous voice interaction designer. If you think that's you, email me directly. I...
Behavioral Science Associates is seeking a User Interface Manager. The successful candidate will work in a dynamic and fast growing environment creating the...
One of the interesting challenges in VUI design is how to deal with the 'go back' question - that is, do you admit in a global grammar the phrase 'go back' or...
Surely it depends on the application in question. Using "Go back" infers that the caller is familiar with web-browsing terms and they have a mental model of...
I agree with Robert. My normal set of commands include help, repeat/say it again, bye/close, and main menu/start over. We once made an experiment having the...
I agree with most of the points made so far. I think the basic problem with 'go back' is that designers tend to focus too much on what the command should be...
I agree with Eduardo. One of the big problems I have always had with "Go back" is that, as pointed out, it assumes the caller knows where s/he is and where...
I agree with the points made as well. In my opinion, the major problem with "go back/back up" in most contexts is that as the designer, you can never really be...
Behavioral Science Associates is seeking a User Interface Manager. Summary The successful candidate will work in a dynamic and fast growing environment...
Many of my designs have a main menu global, but not a go back. In the designs I have created, the only place go Back has been applicable would be relative to...
What testing tools do you use to test your applications? I am talking about the functional testing, design validation, even the User Acceptance Testing. From...
Mark, It is a sadly accurate statement, especially coming from my role selling usability and caller satisfaction testing services; that I honestly don't get...
Rick Rappe
rrappe@...
Nov 8, 2006 7:01 pm
451
For actual design testing, we use a variety of techniques and tools. In the past, we have done usability lab testing of the actual production applications with...
For system / traversal testing we have been using an in-house built application. That's been working really well to create test cases and manage/update them....
Having problems with message search?
Fill out this form to ensure your group is one of the first to be migrated to the new message search system.
