Senior Voice Interaction Designer Location: New York City (relocation assistance available) Position ID: AXG-1108 Job description: A leading provider of...
Anyone know who created Virgin Mobile's persona? Did this recently change from straight speech to adding DTMF options? Do you have an opinion? 1-888-322-1122....
Nuance. Sounds fun, but definitely a little cluttered. If they get a lot of on-the-run cell phone callers, though, the DTMF might be unavoidable. _____ From:...
Virgin Mobile writes their own prompts, although I believe that Nuance did design the persona. ________________________________ From: vuids@yahoogroups.com...
Nuance (ScanSoft, at the time) created the persona for Virgin Mobile USA English and Spanish IVRs. This project was subcontracted to SSFT through a third...
I have an opinion: This app exemplifies all that is wrong with the way speech technologies are currently deployed. Walter Rolandi, Ph.D. The Voice User...
Yes. Just have a chat with “Simone”. Walter Rolandi, Ph.D. The Voice User Interface Company, LLC 6131 Rutledge Hill Road Columbia, South Carolina 29209...
I would like to weigh in here, not on the Virgin Mobile design and its merits and demerits (because nobody has actually mentioned anything specific enough to...
care to elaborate a bit? just as a way to share the darkest ways of VUI design... I can't call the system since I am in the UK, so I can't have a first-hand ...
Anything more concrete to offer? I'm kind of with Phillip. It sounds fun. I don't really LIKE it, but then again, I'm not really their target market. (And...
I was at ScanSoft during at least part of the time during which Helen worked on the Virgin Mobile design. I remember vividly both the passion and the...
Thanks Helen for saying what many of us were thinking. I joined this group for stimulating discussion and a friendly networking opportunity. I haven't used...
Walt Tetschner and I will be focusing on the Virgin app in the next edition of ASRNews, "Repairs for Wrecks". Stay tuned.... ... its merits and demerits...
Since we all seem to be playing nice, now. "The challenge was maintaining a kind, patient, friendly design without letting them think they're talking to a real...
Yep Peter, that's exactly the route I took. Sorry not to elaborate. I was too busy trying to be politically correct and avoid saying that seniors tend to be...
in other words I should PAY to read your comments? :-)) interesting, but no thanks... I think I'll just stick to the free internet and talk to my friend... who...
Not to be a shrinking violet I would point to the TITLE of the forum VOICE USER INTERFACE DESIGNERS (I think DESIGNERS is the important word here. ) Walt...
... One word: Skype. (Specifically skype-out I suppose...) It seems to work to free-call type numbers since the call ends up originating from a local telephony...
The Virgin Mobile test/analysis will be available on line within the next week. The “Repairs for Wrecks” feature which Walter Rolandi and I have been ...
It depends on what the client's definition is geriatrics. That term though makes me think of really really old people sitting around a nursing home; at least...
Helen, Well put. Unfortunately this group has languished in its promotion of discussion, certainly of the learning, sharing, critiquing variety. Much of what...
The Montessori-taught, ethically well-raised part of me wants to agree with everything Phillip says, while the Darwinian realist wants to replace Phillip's...
Hello, colleague. :-) Yeah, I forgot to list that reason. Yet another good topic! :-) Do we believe in "coopetition" and sharing because one might be...
Hi Peter, This is something that I've thought a log about, because I'm torn about it as well. I think that the conflict has a lot to do with the size of the ...
I don't contribute only because of the time factor. I think a good discussion group is a benefit, but I haven't done much to make it "good" by contributing...
Todd, I think you're on to something, but I think it's also related to the wealth of published and publicly available how-to, best practices, heuristics, etc.,...
On the comparison with the GUI world: I just read a book on web (GUI) design ("Don't Make Me Think" by Steve Krug -- very good), and one of the important...
