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Authenticated User IDs vs. Unique Visitors   Message List  
Reply | Forward Message #10292 of 24265 |
Hey Everyone,
I have a challenge I hope you could help me out with. For one of our sites, we
pass the Authenticated User-ID, e.g. aberlinger, via sProp1 in Omniture. EVERY
(yes every) user must log-in access this site. Check out the stats below for
Authenticated ID's vs. Monthly Unique Visitors for March 2007:
30,710 unique visitors
19,708 authenticated user ID's
How is this possible? I realize people can remove cookies, but certainly not
30%! I also understand that "Unique Visitors" and sProp data are different
reports. However, you there is nothing more unique than our User-ID's. Has
anyone else out there dealt with this issue regardless of the tool they use? I
would appreciate the forums input.

Cheers & Happy Holiday,

Adam



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Fri Apr 6, 2007 4:53 pm

aberlinger1
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Message #10292 of 24265 |
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Hey Everyone, I have a challenge I hope you could help me out with. For one of our sites, we pass the Authenticated User-ID, e.g. aberlinger, via sProp1 in...
Adam Berlinger
aberlinger1
Offline Send Email
Apr 6, 2007
4:58 pm

Hi Adam, Factor #1: if the same authenticated user is connecting to the site from two different computers, that user will be counted as one Authenticated ID,...
Stephane Hamel
shamel67
Offline Send Email
Apr 6, 2007
8:04 pm

Hi Adam, I very much agree with Stephane – and I looked up a client with a similar web property (one which requires sign-in). And came up with the following...
dennisrolandmortensen
dennisroland...
Offline Send Email
Apr 7, 2007
2:45 am

Ahhhhhhhh, cookies ... When I originally reported (1) in 2005 that cookie deletion was occurring at a much higher rate than widely believed (2) many people ...
Eric Peterson
eefsafe
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Apr 7, 2007
7:13 am

Eric, Thanks so very much for your input. Although a little dizzy, I will respond to the questions you asked below this week. I was able to run a report that...
Adam Berlinger
aberlinger1
Offline Send Email
Apr 9, 2007
5:52 pm

I'm not completely familiar with Omniture but unless I am missing something here why don't you just track the Visitors based on the Userid instead of the...
rebeccaelizabethmurray
rebeccaeliza...
Offline Send Email
Apr 10, 2007
3:54 am

Don't know if it was mentioned, but anyone who logs in on more than one computer would appear as two visitors, eg at home and at work. So this question extends...
Craig Scribner
craigscribner
Offline Send Email
Apr 11, 2007
4:20 am
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