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Nielsen NetRatings Switch-Off to Time on Site   Message List  
Reply | Forward Message #11749 of 24273 |
Re: Nielsen NetRatings Switch-Off to Time on Site

I'll echo Neil's statement, that metrics are only valuable if they
meet business goals or industry needs.

The shift from page views to time spent per site does provide a valid
solution for measuring RIAs in an attempt towards equalizing
measurement practices. Yet, the value is somewhat diminished for sites
that seek to provide a rapid web experience. Time spent may be a
valuable measure for media and entertainment sites, yet an online
retailer who can quickly usher a customer through the site resulting
in a conversion doesn't necessarily value that metric. This is similar
to why Google has dropped in the new time spent rankings, because they
seek to expedite the discovery process.

Companies need to evaluate audience measurement metrics based on the
goals of their unique online properties and those metrics may not
always align.

John


--- In webanalytics@yahoogroups.com, "Neil Mason" <nmason@...> wrote:
>
> Hi there,
>
>
>
> It feels like it's almost back to the future on this one...
>
>
>
> Back in 2002 NetRatings acquired a European based audience measurement
> company called NetValue. One of the main metrics NetValue produced (that
> the others didn't) was "Total Duration" ie the total amount of time that
> people spent on a website, on the grounds that this was a better measure
> of user engagement. Their philosophy was that people needed to think
> about online media in the same way as offline media - obviously they
> were a bit ahead of their time....
>
>
>
> I'm not a Jim, Eric or Avinash but this is obviously going to change the
> way that people think about the medium. In one way it may help us move
> towards a measurement standard in our industry as the page view has
> always been a bit of a dodgy metric. There will still be reconciliation
> problems between audience panels and web analytic systems as total
> duration will still be dependent of the definition of a session length
> etc etc. At the end of the day when you are looking for standards, it's
> inevitable that you will always be playing to the lowest common
> denominator and so it's going to be sub-optimal. What's right for one
> industry is unlikely to be right for another.
>
>
>
> Cheers
>
>
>
> Neil
>
>
>
> ________________________________
>
> From: webanalytics@yahoogroups.com [mailto:webanalytics@yahoogroups.com]
> On Behalf Of romanojon
> Sent: 10 July 2007 19:59
> To: webanalytics@yahoogroups.com
> Subject: [webanalytics] Nielsen NetRatings Switch-Off to Time on Site
>
>
>
> Hey everyone,
>
> I just read a PDF located at the following address:
>
> http://www.nielsen-netratings.com/pr/pr_070710.pdf
> <http://www.nielsen-netratings.com/pr/pr_070710.pdf>
>
> From what I gather, it seems that due to the increasing pervasiveness
> of applications based in AJAX and other media driven applications
> contained within a single page, Nielsen has taken to using the primary
> metric of Time on Site.
>
> Does anyone have any opinions on this or can anyone tell me how this
> affects them? For us, not having any relationship with NetRatings,
> and very limited involvement with what people would consider Web 2.0,
> I have no perspective on the magnitude of this announcement. Judah
> always preaches 'Context' and I agree with him on that. So, having
> said that, is this transition slightly premature in that it only
> applies as a major measurement of top sites in addition to their
> traffic for engagement, or is it something so big that I just can't
> conceive of it yet?
>
> I realize there is virtue and value to measuring the attention span of
> the user. I see it as a margin to shoot for in terms of presenting
> useful options on the site. In the event that we would add numerous
> videos or instructional content, I would expect its useful in knowing
> how long people like their videos to keep feeding them things which
> conform to their expectations. Beyond that, and as for using as a key
> metric on which to base performances, I still see it as subordinate.
>
> Maybe Jim, Eric or Avinash have some insight on this or can lend some
> wisdom here?
>
> Sincerely,
>
> Daniel W. Shields
>
> http://danalytics.blogspot.com <http://danalytics.blogspot.com>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





Wed Jul 11, 2007 12:31 pm

superluckyfish3
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Forward
Message #11749 of 24273 |
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Hi there, It feels like it's almost back to the future on this one... Back in 2002 NetRatings acquired a European based audience measurement company called...
Neil Mason
bty522937
Offline Send Email
Jul 11, 2007
7:07 am

I'll echo Neil's statement, that metrics are only valuable if they meet business goals or industry needs. The shift from page views to time spent per site does...
John Lovett
superluckyfish3
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Jul 11, 2007
1:34 pm

I would argue that advertising-- all of it-- exists in either time or space. Print has a spatial construct, broadcast a temporal one. Advertising media pretty...
jchasin@...
joshchasin
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Jul 11, 2007
5:25 pm

Hi Daniel, I can't really answer your questions, but I would like to ask you a question: I like the idea of using time on site for videos, etc. to find out ...
nevertrustab
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Jul 11, 2007
7:07 am

I think page views is an OK measure of engagement. I think bounce rate is better, and time on site, should the methods by which Nielsen, or anyone arrive at...
romanojon
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Jul 11, 2007
1:32 pm

... From: romanojon <daniel@...> ... This reminds me. With all the attendant fuss about "engagement"-- apparently directly tracable to a speech...
jchasin@...
joshchasin
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Jul 11, 2007
5:24 pm

... While I wouldn't go all the way to "poppycock" I do spout off about Engagement in this podcast: http://tinyurl.com/yv7zwy ... ANA, AAAA, ARF Engagement is...
Jim Sterne
jsterne
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Jul 12, 2007
5:21 am

Thanks Jim I've been able to simplify it down to how it matters to web folks: Engagement is "Apparent Interest" While it's been argued that one can be engaged...
jeremiah_owyang
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Jul 12, 2007
1:46 pm

I noticed in Omniture's Knowledge Base a list of plugins (ID 1411), among which is one called getTimeToComplete. I like the idea of building my own engagement...
Scribner, Craig (Web ...
craigscribner
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Jul 13, 2007
12:57 am

My definition of engagement-- quoted in media guru Erwin Ephron's newsletter-- is: "That ineffable quality possessed by all advertising judged after the fact...
Josh Chasin
joshchasin
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Jul 13, 2007
12:35 pm

Hi. I can understand why Nielsen has moved to a "time spent on site" metric, but for our sites it would still need an extra dimension such as event monitoring...
kam.rafique
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Jul 12, 2007
1:46 pm

I just read the chapter on rich internet applications in Avinash's book again..and it seems to me that he's very bullish on the future of RIAs. He also writes...
nevertrustab
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Jul 11, 2007
7:08 am

No, I do not like the time spent on site metric for 2 reasons. 1, it's hard to get accurate. 2, it's all about value of engagement. 1) Typically time spent on...
chika_bowow
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Jul 11, 2007
1:32 pm

The time spent metric isn't really new. Nielsen NetRatings (and ComScore) have been reporting various time spent metrics for years - time spent has always been...
dhs1986@...
jakesmitty007
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Jul 11, 2007
5:24 pm

Time-based metrics have utility in context of user needs, site objectives, and goals. As a stand-alone metric for comparing overall performance or engagement...
Judah Phillips
judahphillips
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Jul 11, 2007
5:27 pm

I agree with John and Neil that time metrics, like any metric, are mainly important when given meaning and they have little meaning until you correlate them to...
izerth
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Jul 12, 2007
5:20 am

Hello Judah, I just currently read the article you did with Marketing Sherpa discussing the challenges of Web 2.0 application and what features get the best...
Leslie Chacon
leslie_chaco...
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Jul 12, 2007
5:21 am

... Let's not forget that Nielsen / comScore have business models that are pretty rare, and if their customers put enough pressure on them to provide a metric...
Jim Novo
jimnovo2
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Jul 12, 2007
5:19 am

Josh, Why does "measuring audiences to ad supported media" on the *web* need to be "one or the other?" Would a Name Media agree? Linden/Second Life?...
Judah Phillips
judahphillips
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Jul 13, 2007
12:55 am

Jim, Incredible post--I think am going to become a very frequent reader of your blog as soon as I press the send button. However, it might be useful to point...
dhs1986@...
jakesmitty007
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Jul 13, 2007
12:57 am

... don't care, as we won't be able to measure! It's "Apparent" because they've done something on the site, or paid attention, or interacted with the site, or...
Jim Novo
jimnovo2
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Jul 13, 2007
1:00 am

I think the answer is yes. Media occupy space, or transpire over time (or, to be fair, both.) I'm not sure I can imagine an advertising medium which does...
Josh Chasin
joshchasin
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Jul 13, 2007
12:36 pm

In this case, I think you'll like the direction comScore is going... can't say more yet. --josh-- ... From: kam.rafique My view is that rather than use page...
Josh Chasin
joshchasin
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Jul 13, 2007
12:36 pm

... Judah, man, you know I love ya and think you're a very smart guy, and I agree with what you are saying - at the site level. But I don't think that's the...
Jim Novo
jimnovo2
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Jul 13, 2007
8:21 pm

If Jim does not work for Nielsen, he probably should... :) ... [Non-text portions of this message have been removed]...
Michael Rohde
duckpubs
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Jul 14, 2007
9:22 pm

Hi Josh, Exactly, both. I'd argue that the companies I mentioned may be better measured on space, not time. But realistically both ontologies of measurement...
Judah Phillips
judahphillips
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Jul 16, 2007
4:01 pm

Hello Jim, Y'know I share the love and respect. I also hear ya loud and clear about the differences in understanding the impact of a duration metric on...
Judah Phillips
judahphillips
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Jul 17, 2007
1:18 am

Thanks Leslie. :) I'm glad to hear you found it helpful and/or thought provoking. Cheers, Judah [Non-text portions of this message have been removed]...
Judah Phillips
judahphillips
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Jul 17, 2007
1:20 am

... Sure, let's stipulate these panels have all kinds of measurement problems as it is, which is part of the reason for going through the audits. It could be...
Jim Novo
jimnovo2
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Jul 17, 2007
7:11 pm

Judah, For what it's worth, I'm pretty sure that (in contrast to javascript-based web analytics systems), the audience measurement services are able to capture...
dhs1986@...
jakesmitty007
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Jul 17, 2007
7:16 pm
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