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Review of Omniture Summit '08   Message List  
Reply | Forward Message #15874 of 24284 |
Re: Review of Omniture Summit '08

Hi Rich,

I was actually quite disappointed with the summit. For the $1,995 /
person fee we spent, I'm not really sure how much value any of us
received.

I should preface things by saying we went as a group of 3. Myself a
web analytics specialist with a bit of experience, a search engine
marketer and a senior business analyst with virtually no web analytics
experience. All three of us reported that the conference was of
little use.

Being a new customer, we were really eager to see what an Omniture
summit looks like. I've only ever been to an eMetrics summit last
year in D.C. so that was my frame of comparison.

Basically, I felt that Omniture used the entire event as a product
showcase to upsell current customers.

Here are the sessions I attended and my take:
March 5: All the introductory stuff was as to be expected and was
fine. Here's the new version, here's how were trying to streamline so
on and so forth. It was good to get the info, but in all honesty
there wasn't much they went over that a few minutes in the new
interface and a call to support wouldn't have provided.

The birds of a feather lunch was great as I got to hang out with
Rachel Scotto again! :)

The media beginner and advanced sessions were pretty horrible. The
beginner session was taken on by a speaker who not only didn't seem to
understand media at all, but who (I'm sorry to say) was just a really
poor public speaker. I'd like to save other people the disappointment
here so I'll provide some advice...ask your Account Manager for the
"media playbook" that literally summarizes both the beginner and
advanced sessions they had. Made me pretty angry when I saw them with
slides taken right out of the pages of the playbook.

Lance Armstrong at a web analytics conference...he's a great speaker
for sure and inspirational in his own way, but I really didn't care
for it at a conference about web analytics!

March 6
Woke up refreshed and ready to give the conference a second shot. I
attended the "Power Web Analyst Track" expecting to be challenged by
the session entitled "Improved Data Accessibility through ExcelClient
Publishing".

The session again turned into basically a walk through of a new
product feature which allows users to publish worksheets and have
Omniture handle automated sending.

I'm a huge fan of the feature, but why did I need to spend $1,995 to
find out what I could've read in product documentation?

Continuing on after lunch I attended "Using APIs to Get the Right Data
in the Right Place". Again, love the new feature they've released
(not a huge fan of the token architecture they've created - I have to
pay to ask Omniture if they've completed my request?), but didn't see
this as much more than an upsell.

I do realize with that last session though that many people who
attended may have been unfamiliar with what an API even is. In that
case, I could see how it may have been useful.

Finally, headed to "Integrating Attitudes, Behavior and Intent" in the
"Web Analytics & Segmentation Track". There was nothing wrong with
the course except that for me, I could've gotten all the information I
needed from the title. "Mike, go out and integrate attitudinal and
behavioural data in order to get an idea of intent." It wouldn't even
matter if I didn't know how, I would figure that I'd have to bring in
some Omniture consulting in order to help me out.

So in comparing Omniture summit to eMetrics...I'd say save your money
for eMetrics. eMetrics for me had little (if nothing) to do about the
tool you use, it was how to apply strategies using web analytics to
truly improve your online business.

I personally find that approach much more rewarding in that strategy
is the tough stuff. After I know what I'm trying to do I can always
engage consulting services to fill in the gaps.

Just my $0.02. :)

Mike

--- In webanalytics@yahoogroups.com, "Rich Page" <rich@...> wrote:
>
> Hey all - did many of you go to the summit up in Salt Lake City? I just
> got back, and was very impressed. I particuarly liked the focus towards
> testing and targeting. And I am very pleased to see version 14 of site
> catalyst too - way better interface than before. I actually wrote a
> full review of the major themes at the summit on my blog:
> http://rich-page.com/web-analytics/omniture-summit-08-review-new-seth-
> godin-book-giveaway/
>
> Oh, and I have a few free copies of Seth Godin's new marketing book to
> giveaway - its a great book that he discussed in a keynote.
>
> Rich Page
>





Mon Mar 10, 2008 1:50 pm

mike.sukmano...
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Forward
Message #15874 of 24284 |
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Hey all - did many of you go to the summit up in Salt Lake City? I just got back, and was very impressed. I particuarly liked the focus towards testing and...
Rich Page
manzarek75
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Mar 9, 2008
6:27 pm

... I was very impressed as well. It was my first time at the Summit. Omniture's Big News is that its different products (some acquired, like TouchClarity and...
Tom Davey
tdavey54
Offline Send Email
Mar 10, 2008
5:36 pm

Hi Rich, I was actually quite disappointed with the summit. For the $1,995 / person fee we spent, I'm not really sure how much value any of us received. I...
Mike Sukmanowsky
mike.sukmano...
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Mar 10, 2008
5:37 pm

Hi Mike, Thanks for your feedback on the Omniture Summit. Overall, we received very positive feedback and high marks for the breakout sessions but recognize...
ennis_gail
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Mar 11, 2008
8:14 pm

Hi Gail, Thanks very much for replying here, you are definitely echoing Omniture's sentiment regarding the importance of customer feedback. I realize from...
Mike Sukmanowsky
mike.sukmano...
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Mar 12, 2008
2:26 am

Mike, I tend to agree with you about some of the sessions of the conference. Some of the content was definitely lacking. I wasn't looking for the strategy...
Tim Madel
tmadel
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Mar 11, 2008
10:44 pm

I was there - overall, the event was great, although I was a bit disappointed in the breakout sessions. Omniture seemed so focused on throwing a great party...
wad0509
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Mar 10, 2008
5:43 pm

I was there, too! Thoughts and pics on my blog: Omniture Summit Report: March 5, 2008 http://june.typepad.com/june/2008/03/omniture-summit.html Omniture...
June Dershewitz
jdershewitz
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Mar 10, 2008
8:32 pm

I read everyone's posts and can understand some people were disappointed (as is often the case with vendor conferences). It often looks as a big sales pitch....
Stephane Hamel
shamel67
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Mar 10, 2008
9:13 pm

I certainly see what you're saying, but there was a clear difference between what Omniture advertised these sessions to be (each had a description in the...
William A. Devlin
wad0509
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Mar 11, 2008
2:52 am

I agree that the Omniture summit this year was less teaching and more selling. I walked out of a Site Optimization session when I realized that they were just...
Scribner, Craig
craigscribner
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Mar 11, 2008
6:31 pm

I was there too, it was my 3rd time at the Omniture Summit and it is getting better and better every year. I truly enjoyed the Actionable Analytics session...
mariska.mackenzieheyb...
mariska.mack...
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Mar 11, 2008
8:14 pm
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