I happen to be attending Online Marketing Summit 2010 in San Diego today. Just
finished listening to a panel of six experts on Web Analytics. A good part of
the conversation covered a topic of frequent concern here.
The consensus of these folks? If you are using multiple tools, don't even think
about trying to get them to give you identical results. The way the tools work,
differences in page load times, latency and all sorts of other variables that
are out of your control and for the most part invisible all contribute to
inevitable disparity. Accuracy is not the watchword.
Eric Petersen of WebAnalyticsDemystified said quite strongly that he recommends
not using multiple tools. Most such use, he says, arises from a lack of
understanding how to use a given tool properly or having chosen the wrong tool
initially.
I happen to be attending Online Marketing Summit 2010 in San Diego today. Just finished listening to a panel of six experts on Web Analytics. A good part of...
Did Eric offer ideas on how tools should be selected, or did the topic mostly focus on why mixing tools is bad. There are more analytics tools being...
Peterson is right: generally you want to avoid using multiple web analytics tools. But the answer is never as straight as this and my take is posted at...
A couple of years ago my company’s PPC Manager requested that I add a second tag to our website, and today I deeply regret *not* doing it. He wanted Google...
Craig, I completely agree. As flexible as SiteCatalyst is, I’m finding it very often the case that GA will answer many of the most important questions that I...
Hey Dan, Thanks for bringing this up ... and what an awesome panel that was yesterday huh? Lots of people don't know but Matt Belkin from Omniture was one of...
Eric, Thanks for clearing up my confusing statement. I heard it the way you said it here, but I obviously didn't say it clearly. Your point is well taken and...
Wow! Eric Peterson and Matt Belkin in the same room. I would have loved to have seen that ;) Just to point out two solid reasons for using a second WA tool...
Brian, You make two great cases ... for using Urchin software. Why would you also use GA if your business has the reprocessing and auditing requirement? Why...
Eric T. Yes, my example is GA-Urchin specific. QQ: does anyone know if other vendors are able to offer this i.e have both a SaaS and server-side software...
Sometimes we analysts enter the field of battle as mercenaries, rather than field generals. Especially as a consultant, I often am asked to pull reports on...
... a real meeting with a client last week: It's slightly too easy in GA for anyone with admin access to accidentally or maliciously delete one or all...
For Omniture customers, if you have not seen the new Idea Exchange it's worth a look even if you do not have product suggestions of your own. It is clear...
I think Eric’s point about process is tremendously important, especially with respect to tagging problems, which seemed to be last week’s big theme in the...
In the session I was in, he didn't. His observation was just that most of the tools work as well as you know how to work with them. Each has advantages. So you...