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Mixing Analytics Tools - Great Advice from the Pros   Topic List   < Prev Topic  |  Next Topic >
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I happen to be attending Online Marketing Summit 2010 in San Diego today. Just
finished listening to a panel of six experts on Web Analytics. A good part of
the conversation covered a topic of frequent concern here.

The consensus of these folks? If you are using multiple tools, don't even think
about trying to get them to give you identical results. The way the tools work,
differences in page load times, latency and all sorts of other variables that
are out of your control and for the most part invisible all contribute to
inevitable disparity. Accuracy is not the watchword.

Eric Petersen of WebAnalyticsDemystified said quite strongly that he recommends
not using multiple tools. Most such use, he says, arises from a lack of
understanding how to use a given tool properly or having chosen the wrong tool
initially.

Great stuff.





Wed Feb 24, 2010 11:27 pm

dshafer
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I happen to be attending Online Marketing Summit 2010 in San Diego today. Just finished listening to a panel of six experts on Web Analytics. A good part of...
Daniel
dshafer Offline Send Email
Feb 25, 2010
12:37 pm

Did Eric offer ideas on how tools should be selected, or did the topic mostly focus on why mixing tools is bad. There are more analytics tools being...
Pierre DeBois
pierredebois... Offline Send Email
Feb 25, 2010
4:20 pm

Peterson is right: generally you want to avoid using multiple web analytics tools. But the answer is never as straight as this and my take is posted at...
shamel67 Offline Send Email Feb 25, 2010
4:37 pm

A couple of years ago my company’s PPC Manager requested that I add a second tag to our website, and today I deeply regret *not* doing it. He wanted Google...
Craig Scribner
craigdscribner Offline Send Email
Feb 26, 2010
3:09 am

Craig, I completely agree. As flexible as SiteCatalyst is, I’m finding it very often the case that GA will answer many of the most important questions that I...
David Simmons
jakesmitty007 Offline Send Email
Feb 27, 2010
5:22 am

Hey Dan, Thanks for bringing this up ... and what an awesome panel that was yesterday huh? Lots of people don't know but Matt Belkin from Omniture was one of...
eefsafe Offline Send Email Feb 26, 2010
1:13 am

Eric, Thanks for clearing up my confusing statement. I heard it the way you said it here, but I obviously didn't say it clearly. Your point is well taken and...
Daniel
dshafer Offline Send Email
Feb 26, 2010
5:04 am

Wow! Eric Peterson and Matt Belkin in the same room. I would have loved to have seen that ;) Just to point out two solid reasons for using a second WA tool...
brian_clifton_uk
brian_clifto... Offline Send Email
Feb 27, 2010
1:54 am

Brian, You make two great cases ... for using Urchin software. Why would you also use GA if your business has the reprocessing and auditing requirement? Why...
eefsafe Offline Send Email Feb 28, 2010
11:30 pm

Eric T. Yes, my example is GA-Urchin specific. QQ: does anyone know if other vendors are able to offer this i.e have both a SaaS and server-side software...
brian_clifton_uk
brian_clifto... Offline Send Email
Mar 5, 2010
6:51 am

Hi: Unica NetInsight has both SaaS and locally installed versions - we use the latter. Win Hayes Burlington, CT...
uta635 Offline Send Email Mar 6, 2010
10:33 am

Sometimes we analysts enter the field of battle as mercenaries, rather than field generals. Especially as a consultant, I often am asked to pull reports on...
Craig Scribner
craigdscribner Offline Send Email
Mar 6, 2010
10:34 am

... a real meeting with a client last week: It's slightly too easy in GA for anyone with admin access to accidentally or maliciously delete one or all...
Tim Leighton-Boyce
tim.lboyce Offline Send Email
Mar 6, 2010
4:34 pm

Thanks for adding and clarifying Eric, and can I say *yes*, we're in total agreement on this one! :) Stéphane Hamel http://immeria.net...
Stephane Hamel
shamel67 Offline Send Email
Feb 26, 2010
3:11 pm

For Omniture customers, if you have not seen the new Idea Exchange it's worth a look even if you do not have product suggestions of your own. It is clear...
Blakeley, Robert
robertjeblak... Online Now Send Email
Feb 26, 2010
5:48 pm

I think Eric’s point about process is tremendously important, especially with respect to tagging problems, which seemed to be last week’s big theme in the...
David Simmons
jakesmitty007 Offline Send Email
Feb 26, 2010
8:57 pm

In the session I was in, he didn't. His observation was just that most of the tools work as well as you know how to work with them. Each has advantages. So you...
Daniel
dshafer Offline Send Email
Feb 26, 2010
1:13 am
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