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Reply | Forward Message #8078 of 24273 |
Hi All,

We have been hearing a lot about GA and privacy recently (see for
example here
http://www.applied-insights.co.uk/news/2006/10/04/blogchat-with-john-marshall/
and here
http://www.ga-experts.co.uk/blog/2006/10/google-analytics-privacy.htm.)

We wanted to open this debate up to a wider analytics audience - the
readers of this group are amongst the most well-informed analytics
experts in the business, so perhaps we should be looking at how the
web analytics sector as a whole handles the privacy issue. Some
questions to consider:

* - What is the truth about how Google Analytics and other vendors
handle end-user privacy issues (not just the concerns of their clients)?

* - What public commitments have WA vendors made to data privacy?

* - What data should be private, e.g. IP addresses, session id's,
registration details?

* - Are there any proven cases of vendors crossing the privacy line
(wherever that might be)?

* - Is there an opportunity for a WAA Code of Conduct or similar?
This could also address the concerns over cookies that have been
mentioned previously in this forum. The WAA have some data on privacy
(http://www.webanalyticsassociation.org/en/cms/?28) but there's
nothing like a nice 'Your Data is Certified Private' icon to reassure
site visitors & WA users....

I'm sure we could all benefit from an open and informed dialogue on
web analytics and privacy.

Jim Newsome
_______________________________________
http://www.ga-experts.co.uk/?utm_id=7
Google Analytics Authorised Consultants









Fri Oct 6, 2006 3:35 pm

jim.newsome
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Message #8078 of 24273 |
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Hi All, We have been hearing a lot about GA and privacy recently (see for example here ...
jim.newsome
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Oct 6, 2006
4:21 pm

The privacy issue belongs to the owners of the sites, not the technologies used to report on traffic. As long as visitors are alerted that they activity is...
Adam Berlinger
aberlinger1
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Oct 6, 2006
5:50 pm

That's not entirely true, as many of the major vendors either have an ASP option or that is the *only* option. In those cases, there are at least two parties...
Tim Wilson
tgwilsonmit
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Oct 7, 2006
4:12 am

You bring up some good points. However, your privacy policy keeps things legit. That was main point I was making. Tim Wilson <tim.wilson@...> wrote:...
Adam Berlinger
aberlinger1
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Oct 8, 2006
6:07 am

Just to back up Tim's point, if two parties have access to the data, then both parties have a responsibility to be transparent about their data privacy policy....
jim.newsome
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Oct 9, 2006
8:54 am

As some of you probably remember, Bob Page raised the issue of Web Analytics and Ethics at eMetrics in Santa Barbara last April. My takeway was that if we as a...
Wandering Dave Rhee
thewdave
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Oct 7, 2006
4:10 am

... We're not vendor representatives, although our company is a Google Analytics Authorised Consultant. But I do think we have a pretty clear understanding of...
jim.newsome
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Oct 9, 2006
12:34 pm

To take this discussion slightly off-course, I think there is a place for a WAA code of conduct that individual companies can commit to (privacy seal?). This...
jay.allen@...
jays_work_comp
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Oct 7, 2006
4:10 am

... I can't speak for other countries, but essentially in Australia, anything that can be used to identify a person is considered private data under the...
Steve
nuilvows
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Oct 7, 2006
10:38 am

Hi Steve, Thanks for your comments. I agree we could all learn a lot from the various privacy policies that are used the world over. However your comments...
jim.newsome
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Oct 9, 2006
12:37 pm

Jim: My personal hypothesis is that Data Privacy, and its perception in the eyes of companies and customers, is one of the greatest threats to any web...
avijen
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Oct 10, 2006
10:18 pm

Hi Avinash, Great comments as always - I couldn't agree more with your recommendations for vendors. It would be great if Google and Microsoft were leading the...
jim.newsome
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Oct 12, 2006
1:48 pm

Folks, Recently Jim Newsome started a thread about web analytics and data privacy (see http://tech.groups.yahoo.com/group/webanalytics/message/8078) -- an ...
Eric Peterson
eefsafe
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Nov 3, 2006
8:12 am

Great catch Eric, thanks. This is v bad news. I've posted a fuller repsonse on your blog: ...
jim.newsome
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Nov 3, 2006
2:38 pm

Hi Everyone, I wouldn't get too worked up about this. There are some long standing guidelines on collection and association of PII with click-stream data. The...
Jay McCarthy
drlooneydude
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Nov 3, 2006
5:47 pm

Hey Jay, can you send the group the specific URL for the NAI guidelines and/or share up the text of the document you showed me earlier today (the WAA draft on...
Eric Peterson
eefsafe
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Nov 4, 2006
5:25 am

Hey Eric, Here you are: http://www.networkadvertising.org/industry/principles.asp I can't share the WAA advisories yet because they are in very rough form....
Jay McCarthy
drlooneydude
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Nov 5, 2006
12:46 am

In light of recent developments in the web analytics & data privacy arena, there is a new poll up in the group. The recent petition by the Center for Digital...
Jim Newsome
jim.newsome
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Nov 3, 2006
4:00 pm

Jay, I see two problems with this. First, the filing is not about the collection and use of PII, but anonymous data. Second, the NAI represents only a...
Joe Wilson
joewilsoniv
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Nov 4, 2006
5:05 am

Hi Jay, I think your comment makes a lot of sense. In my opinion, the collection of privately identifiable and anonymous data is already well governed by...
Stephane Hamel
shamel67
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Nov 4, 2006
3:07 pm

I'm weighing in as the contrarian in this discussion. I disagree that this is not a big deal. The entire web analytics industry, which is quite crowded, came...
Debbie Pascoe
d_pascoe2002
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Nov 7, 2006
6:56 pm

... I have always doubted that this last sentence is legally watertight, and I think it's a bad strategy from a practical point of view too. I don't even...
Stephen Turner
sret1
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Nov 6, 2006
3:00 pm

Hi Steven, You make a very strong point - distinguishing between PII & anonymous data is absolutely crucial to defusing public concerns. However there is some...
Jim Newsome
jim.newsome
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Nov 7, 2006
12:54 pm

Following the recent posts about the FTC, PII and anonymous data, it appears that ChangeThis (http://www.changethis.com) was at it too with a new Manifesto...
Stephane Hamel
shamel67
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Nov 7, 2006
6:47 pm

... Actually, I agree that the presumed ownership of data based upon existing notice mechanisms is legally shaky. However, I disagree that an initial...
Joe Wilson
joewilsoniv
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Nov 6, 2006
5:02 pm

Maybe this is actually a good thing for our industry. Lets look at the reasons this could be so; 1. There is a lot of misinformation and FUD(Fear,Uncertainty...
kenhillzid
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Nov 6, 2006
7:32 pm

Just getting up-to-date on messages and the happenings in the wide world of web after getting caught up in actual -- gasp! -- work :) I agree with the...
Jenn
jennmetrics
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Nov 9, 2006
9:45 pm
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