I am creating a list of various blogs and twitter accounts related to digital measurement and optimization. If you have a blog and/or are on twitter then...
Question: how do I run COMPARISON reports in SiteCatalyst? For example: I want to run a report comparing a week in Dec. 2011 to the same week in Dec. of 2010. ...
Hi, you can anytime compare any date range by choosing the compare date option available in the calendar. Thanks, Kush ... -- Cheers! - K - 9811445797 ...
If date comparison isn't available for the report you're running, I'd suggest ExcelClient or Report Builder to pull the data into Excel. ExcelClient is...
Hi, When evaluating a set of landing pages/experiences for people that are arriving to your site only using their iPhones/Android phones, What are the top 10...
Hi, I wanted to share this interesting article by Stephane Hamel where he discusses a framework he uses as part of the Online Analytics Maturity Model to...
Hi, Has anyone there done any analysis on the impact of live chat on one website? if yes what all KPIs/things you think are important from Business point of...
Live chat is extremely important. Generally, customer service tends to be a large cost center. Phone calls are more expensive than live chat, so if you can...
Matt's answer is great -- the KPIs suggested are indeed the ones you want to be looking at, when measuring the efficacy of live chat on a web site. However,...
Hi Kush, Matt and Dave both had a lot of great comments. Below are some more ideas. (Disclaimer, most of my background is eCommerce so there isn't as much...
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Hi All, Really amazed with the suggestions you all have just given to start with. The analysis is more about how Live chat is helping customers/business in ...
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Hi All, Might be I am looking like weird by asking this question but I will ask this.. I am working for a client who is using Omniture Site Catalyst on a...
HI, if any one can help me to report on absolute unique visitors during a specific time period on omniture discover (let's say for the time time period 15th...
Discover could possibly be prohibitively expensive, depending on the size of the company and the budget they have allocated for such tools. -- Matt Curtis ...
I'm assuming you're still using SC version 14. You have to use Data Warehouse if you want to report on Unique Visitors for a custom date range. -- Matt Curtis ...
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Jan 9, 2012 4:35 pm
Hi K, Have you heard about SC15? Site Catalyst 15 can do almost everything that Discover does. Rather than pushing them to purchase Discover, you should tell...
We have developed an application that allows you to get detailed visitor level data using Site Catalyst and without investing a lot of money in Discover. If...
Insightful presentation by Peter Fader, Professor of Marketing at the Wharton School. Prof. Fader is one of the academic authorities when it comes to online...
Hi Kush, Nothing weird about the question at all. :-) Without knowing what kind of content site you're working with, I'd double-check that a high bounce rate...
Hi All, I just wrote up a posting about how I often see the lift from split testing decrease over time and would love to hear your thoughts about why this...
Nice response Keith. Also WDave's response was good stuff. Both of which have caused me to emerge from underneath my practitioner's bridge to say: 1) Web...
Hi all Webtrends experts We're using Onclick DcsMultitrack tagging to track clicks on some on-page links. But what we've noticed that the DcsMultitrack calls...
Hey Sid, This is an annoying situation to be sure. What I do is maintain my own clean-up function that adds and then removes the event-specific variables....
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Hi all, I've been playing around with Omniture's Cross Visit Participation plugin, which allows you to track the history of how customers are coming to your ...
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