Sr. Web Development Manager- 63438
If you're interested in the challenge of transforming a Fortune 500 company's consumer-target web site and delivering great customer experiences, then Intuit is the place to do it because:
- Creating a great web experience for our customers is our #1 priority and we're willing to invest both people and dollars behind our current initiatives to deliver on that goal.
- Intuit is looking for forward-thinking, change-oriented web leaders to help us overhaul our web properties.
- We want awesome talent who can help us leapfrog from our current, outdated state to the cutting edge future. We don't just want to meet today's best in class standards...we want to define what best in class means for the future.
For 20 years, Intuit has revolutionized the way people run their businesses and manage their financial lives. We now enjoy our position as the leading provider of business and financial management solutions for small businesses, consumers and accounting professionals. Our flagship products including Quicken, QuickBooks, and TurboTax, all hold shares of sales ranging between 70% and 85%. But the revolution is far from over. We are looking for top candidates who can further help us with our goal of creating new ways to manage finances and small businesses that are so profound and simple that our customers cannot imagine going back to their old ways.
Primary Responsibilities:
Lead web marketing team to deliver effective web site content, functionality and tools to improve the prospect Shop and Buy experience for ProSeries.com and Lacertesoftware.com.
Develop web site marketing requirements working with customer segment leaders and other channel marketers. Collaborate with ProTax web community experts to define information architecture, user interaction design, visual design, usability standards and technical requirements to achieve marketing objectives.
Manage team to produce web content and tools using HTML and ATG as a content management system for dynamic delivery. Manage team to ensure consistent brand integrity and web style guidelines.
Collaborate with analytics leader to monitor site metrics and analyze weekly with recommendations to improve awareness and site conversion. Collaborate with metrics team to provide reporting, analysis and recommendations to internal business partners as needed.
Collaborate with content, design and usability experts to conduct benchmark tests and report results and recommendations to customer segment marketing teams.
Provide professional development for web production managers to create a high performing team; collaborate with other web operations leaders to evolve the larger organization. Collaborate with other Intuit web teams for career pathing and calibration.
Lead production managers to ideate, collect, prioritize, execute and measure test concept to improve conversion and/or customer satisfaction with the web sites.
Monitor ProSeries.com and Lacertespftware.com home page content refresh schedules to promote product/service/customer content and tools; help customer segment teams develop appropriate new tools for increasing conversion.
Collaborate with other online marketing colleagues, particularly direct response, pay per click and search engine optimization experts.
Educate stakeholders on how to leverage web technologies to achieve better results acquiring and retaining customers
Qualifications:
Significant experience in managing web developers. Preferably in a B-to-B setting.
Strong understanding of web technologies; Interwoven, Team Site, ATG or other content management system preferred.
Ability to work effectively across multiple divisions and communication methods; with multiple levels of internal stakeholders – all the while remembering that your sites are used by prospects and customers!
Solid understanding of information architecture, usability and web marketing metrics.
A clear track record of leading dramatic growth in the web channel for a company selling technology-related products directly to consumers and/or small businesses.
Business success at companies known for building great and profitable relationships directly with customers, such as financial services, business services/products or direct marketing firms.
Ability to develop a strategy and frame the communication for action to drive a team and cross-functional support.
B.S. /B.A. degree in an appropriate technology or business-related field. MBA preferred.
bout Intuit:
Founded in 1983, Intuit has over 8,000 employees in 13 states,
- *Intuit took the top spot this year in Fortune magazine’s 23rd annual “
’s Most Admired Companies,” ranking first in computer software companies.America - Fortune Magazine recognizes Inuit as #33 of the “100 Best Companies to Work For.”
- Inc. Magazine features Founder Scott Cook as one of the “25 Entrepreneurs We Love – because he learns, and teaches.”
- Universum Communications named Intuit one of the Top 200 "Ideal MBA Employers"
- AMA career feature-Intuit VP of Marketing Q&A via http://www.marketingpower.com/content114823.php
For consideration, please do not e-mail resume, but apply on-line via
www.intuit.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=63438