Susan Conway, Ph.D., Microsoft, will join your Complexity Cluster on October 31, 2006 at the University of California San Francisco - Mission Bay Campus. Susan works on special engagements for Steve Ballmer for very large and strategic Microsoft customers. Recently, Susan was the Executive Director of the Information Work Productivity Council (IWPC). As IWPC Director, Susan led a consortium of industry and academic experts in their research of new productivity models and processes aimed at helping businesses improve information work. Prior to IWPC, Dr. Conway led key KM elements of Microsoft's Consulting Services Worldwide. Susan is a friend of your cluster action/research network and has appeared before and received an excellent reception.

This is seminal event. The high-fidelity conversations are not some thin conference-style PowerPoint confection. Rather, they are an authentic deep-dive of pressing transformations of the knowledge economy. This is an extremely rare and economical opportunity to interact with top thought leaders, authors, researchers and practitioners, in a small-group, interactive format. Do whatever it takes to get yourself to this cluster. All are welcome. Registration is open. See:

http://www.vncluster.com/Fall06.htm

Susan will introduce the Productivity Impact Framework and her latest book, "Think Factory." See:

http://www.vncluster.com/Papers/ThinkFactory.pdf

Your open Cluster action/research network is non-commercial and not for-profit.