This maybe of interest to marketing folks in managment/leadership
positions. This seminar is by a partner from Ken Blanchard & Co.
Ken Blanchard himself, of course, is the author of the famed "One
Minute Manager" and many other best-selling management books...

Felix Litman
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Finervista featured webinar,
Sponsored by WebEx

Becoming a Great Frontline Leader
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WHEN: Thursday, October 18, 2007, 9:00am -10:00am PDT
WHERE: Live from your browser, Free
SPEAKERS: Patricia Stewart,Partner,The Ken Blanchard
Companies
REGISTRATION:
http://www.finervista.com/WebEx_FrontlineLeadership_Featured/

WEBCAST DETAILS

Today's frontline leader needs to be different from the command-and-
control leader of the past. People are not interested in working for
someone who just gives orders daily and conducts evaluations
annually. Today's employees are looking for leaders who will coach
them by providing either direction or support (or both) as they seek
to attain their work goals.

In this online presentation, Blanchard Consulting Partner Patricia
Stewart will show you what frontline leaders can do to increase team
member productivity and engagement.

You will learn the three key skills that all frontline leaders need
to master in order to successfully set goals, assign work, give
praise, and resolve performance problems:

- Interpersonal Skills - The ability to listen attentively and
respond appropriately, depending on the individual's needs.

- Performance Management Skills - The ability to set clear
performance expectations, reward and recognize progress toward goals,
and provide negative performance feedback when necessary.

- Partnering Skills - The ability to accurately diagnose the
individual competence and motivation levels of direct reports, and
then use the appropriate leadership style for the situation.

By mastering all three skills, you will see how frontline leaders can
get things done in a way that is equally satisfying to themselves,
the people they lead, and their organization as a whole.


More information and registration:
http://www.finervista.com/WebEx_FrontlineLeadership_Featured/
Space is limited. Register now.

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