Still on dial-up. Pipex has managed to move the ticket around internally but they seem no closer to actually getting someone at my local exchange to recycle...
Still down. Pipex may actually have taken a look at something today - James at the Pipex call-centre sees evidence of activity. But still no DSL service. Seems...
Pipex continues to fumble the ball, and it turns out they have not been honest with me. I just got off the phone with (the patient and helpful) Ben and then...
Is there any reason why a company with such blatant and shoddy (dis-)regard for its customers will still be financially viable in a fortnight? Or does a lack...
I'm delighted to say DSL service is now working again. I'd like to find out what Pipex did but their call centre closes early on Saturday. I'll try to find out...
Because they have great marketing, and great marketing is what wins in todays economy. Forget the product, its all about the glitz. FYI pipex are one of the...
Still no DSL. Pipex say that some engineers somewhere did some remote tests at 10 am today (yes, they didn't call me) - apparently someone did some on site...
Ah, can you spell Comcast? Their attitude and behavior here unfortunately mirrors Simon's report. At both companies it quick clear that "customer service" is...
I'm sorry to hear about your hassle but, just in case it makes you feel less lonely, this is pretty much a carbon copy of my experience with Southwestern Bell...
In the 6 years or so that I've had Time Warner cable, I've had very few problems. The longest I can recall being off-line was a couple of days when ice storms...
Tonight there is no moonlight - 'New Moon' means no moon. And you are far away. I don't know how we'd fill the night - there's only so much talk, only so many...
When I was in Half Moon Bay just before Christmas, I went to my favourite bookshop (Coastside Books, who as far as I can tell have no web site - they are a few...
[http://astore.amazon.com/claritysystems/] I set up an Amazon AStore in the Autumn just to see what was involved and thought nothing more of it. I linked to it...
[http://astore.amazon.com/webmink-20] I decided that my old book-list page on Webmink was looking a bit freyed around the edges, so I have been meaning to...
[http://www.avaaz.org/en/iraq_campaign_jan_2007/] I'm generally a supporter of MoveOn.org, so when they endorse something I listen. I also believe that...
I find Amazon something of a paradox. They have some very innovative thinking in their retail business, and I find the "associates" scheme very effective (I am...
Originally uploaded by grewlike. For as long as I can remember, my very best therapy has been a long drive, and since I got my Roadster it's been even sweeter...
The chase scene is always the good bit of any film, right? Take a look at my son's latest video:When I was his age I tried using a cine camera, never quite got...
I was roused from my slumbers yesterday by a FedEx delivery driver with a large, heavy parcel. Inside was a wonderful gift from a friend in America (who...
Of course, when prats like you think that speed limits are optional, society (aka the police) have to come up with various subterfuges to counteract your...
Oooh, a troll, and a shallow and libellous one one at that! How exciting. ... When you're old enough to drive, you'll realise that the issue with speed...
I happened to be talking with a friend who is a policeman in Philadelphia and mentioned this post. His comment, was that in PA they have to post the signs...
[http://www.adiumx.com/] I have an account on pretty much every public instant messaging service, so I long ago decided to use a multi-service client. Back...
Driving on public roads is a privilege. Unfortunately, there are costs, the most serious of which is the number of people kiled or injured on the roads each...
[http://astore.amazon.com/webmink-20/detail/1560259817/] Cory Doctorow has a new collection of short stories - Overclocked - and I think it's his best yet. You...
[http://2007.sxsw.com/blogs/plat.php/2007/02/19/don_t_miss_the_sxsw_toolbox] I attended last year but I'm going to miss South-by-Southwest this year, sadly,...
[http://astore.amazon.com/minksounds-20/detail/B000NKPXIG/102-9265163-0524947] I just got aniControl control surface for GarageBand and it's wonderful! It's so...
[http://www.gadling.com/2007/02/22/march-3-total-lunar-eclipse/] Gadling reminds me that there's a total lunar eclipse tomorrow that will be viewable from...
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