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Installation problem...   Message List  
Reply | Forward Message #51 of 55 |
Re: Installation problem...

Yes Rick, I ran the setup from the download link... it is from this site that I
got the Yahoo group link...

Here is the content of the "C:\Program Files\Whats_up" folder created :

26/03/2009 00:55 7 759 cities.csv
24/02/2006 19:07 85 defaults.txt
27/03/2009 00:43 3 401 dll.txt
12/02/2006 12:16 30 182 Objects.csv
26/03/2009 00:56 3 367 ST6UNST.000
09/01/2009 19:25 3 401 ST6UNST.LOG
25/03/2009 18:53 110 592 Whatsup090308.exe
24/02/2006 18:52 110 592 Whatsup.exe
8 fichier(s) 269 379 octets

Whatsup090308.exe is the file I downloaded from the group, hoping it will solve
the problem, but no, problem still here...

Here is the ST6UNST.LOG installation log file from the program folder. I just
removed the extra blank lines...

%% PLEASE DO NOT MODIFY OR DELETE THIS FILE! %%
%% This file contains information about the installation of an application. %%
%% It will be used to automatically remove all application components from your
computer if you choose to do so. %%
NOTE: Beginning of the bootstrapper section
CONFIG: Title: "WhatsUp"
ACTION: RegKey: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion",
"SharedDLLs"
ACTION: SystemFile: "C:\WINDOWS\system32\VB6STKIT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\system32\COMCAT.DLL"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\system32\asycfilt.dll"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\system32\olepro32.dll"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\system32\oleaut32.dll"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\system32\stdole2.tlb"
(File currently on disk was already up to date)
ACTION: SystemFile: "C:\WINDOWS\system32\MSVBVM60.dll"
(File currently on disk was already up to date)
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\COMCAT.DLL"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\olepro32.dll"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\oleaut32.dll"
ACTION: TLBRegister: "C:\WINDOWS\SYSTEM32\stdole2.tlb"
ACTION: DllSelfRegister: "C:\WINDOWS\SYSTEM32\MSVBVM60.dll"
NOTE: End of the bootstrapper section
NOTE: Now spawning the main Setup program 'Setup1.exe'....
ACTION: CreateDir: "C:\Program Files\Whats_up"
ACTION: CreateDir: "C:\Documents and Settings\All Users\Menu
Démarrer\Programmes\WhatsUp"
ACTION: PrivateFile: "C:\Program Files\Whats_up\Objects.csv"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\Program Files\Whats_up\cities.csv"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\Program Files\Whats_up\defaults.txt"
(File was not found or was an older version -- new file copied)
ACTION: SharedFile: "C:\WINDOWS\system32\COMCT332.OCX"
(File was not found or was an older version -- new file copied)
ACTION: SharedFile: "C:\WINDOWS\system32\mscomct2.ocx"
(File currently on disk was already up to date)
ACTION: SharedFile: "C:\WINDOWS\system32\MSCOMCTL.OCX"
(File currently on disk was already up to date)
ACTION: SharedFile: "C:\WINDOWS\system32\COMDLG32.OCX"
(File was not found or was an older version -- new file copied)
ACTION: SharedFile: "C:\WINDOWS\system32\msflxgrd.ocx"
(File was not found or was an older version -- new file copied)
ACTION: PrivateFile: "C:\Program Files\Whats_up\Whatsup.exe"
(File was not found or was an older version -- new file copied)
ACTION: DllSelfRegister: "C:\WINDOWS\system32\COMCT332.OCX"
ACTION: DllSelfRegister: "C:\WINDOWS\system32\mscomct2.ocx"
ACTION: DllSelfRegister: "C:\WINDOWS\system32\MSCOMCTL.OCX"
ACTION: DllSelfRegister: "C:\WINDOWS\system32\COMDLG32.OCX"
ACTION: DllSelfRegister: "C:\WINDOWS\system32\msflxgrd.ocx"
ACTION: ShellLink: "WhatsUp", "WhatsUp"
ACTION: RegKey: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion",
"App Paths\Whatsup.exe"
ACTION: RegValue:
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\Whatsup.exe", ""

There are two ways to start the program : either by double-clicking the program
in the file explorer, or using the desktop shortcut with a "start in" property
value of "C:\Program Files\Whats_up".

In both cases, the program opens, the dialog box pops up to ask for the
Objects.csv file, but there is no .csv file in the file list part of the dialog
box, wether I change the folder or not... The only way to stop the program is to
kill it with the task manager...

Thanks for your help...
Laurent


--- In whatsup-astro@yahoogroups.com, "Rick Krejci" <randckrejci@...> wrote:
>
> Did you just download it from the files directory here, or did you get the
complete installation from here?:
> http://www.whatsup.ricksastro.com/fpurchase.htm
>
> It sounds like you have no objects.csv file at all (can't even browse to it),
which tells me you didn't run the install.
>
> You need to run the install as instructed on the page above. Unless you want
to use your own larger objects database, you don't need to update the installed
exe with the one in the files folder here.
>
> Rick
>
>
>
> --- In whatsup-astro@yahoogroups.com, "reiboku" <laurent.combemorel@> wrote:
> >
> > Hi
> >
> > I tried the installation on all the computers I have access to, and ALL had
the same problem.
> > Laptop XPSP2 french
> > Desktop Vista Home SP1 french
> > Desktop Vista Pro SP1 english
> > Desktop XPSP2 english
> >
> > Do you have any sort of solution ? I am really frustrated not being able to
use What's up !
> >
> > Laurent
> >
> > --- In whatsup-astro@yahoogroups.com, "reiboku" <laurent.combemorel@> wrote:
> > >
> > > Hi Rick,
> > >
> > > Thanks for your fast answer.
> > >
> > > If I double click directly from the directory, it is the same thing : the
dialog box asking to open the Objects.csv file, the files part empty, and the
folders part showing the program's directory.
> > > What is strange is that the "program files" part is shortened as PROGRA~1,
like when W95 (or 98, I don't remember) was introduced with half support for
long names. Maybe it is the trail to follow ?
> > >
> > > The program's directory contains two .csv files (cities and Objects), one
.txt file (defaults), the program file, and two files related to the
install/uninstall process (ST6UNST.000 ans .LOG).
> > >
> > > I there some .OCX to update ? Can you give the correct .OCX
version/date/size ? It is really frustrating to see that so many people uses the
tool and find it great, and not being able to !
> > >
> > > Cheers
> > > Laurent
> > >
> > > --- In whatsup-astro@yahoogroups.com, "Rick Krejci" <randckrejci@> wrote:
> > > >
> > > >
> > > > A few things to try...
> > > >
> > > > If you go to the C:\Program Files\Whats_up directory (or wherever you
have it installed, do you see the Objects.csv file?
> > > >
> > > > If you double click on Whatsup.exe fdirectly from that directory, does
it work?
> > > >
> > > > Rick
> > > >
> > > > --- In whatsup-astro@yahoogroups.com, "reiboku" <laurent.combemorel@>
wrote:
> > > > >
> > > > > Hi,
> > > > >
> > > > > I registered yesterday to download the last version cause I had this
same problem with the 1.1 downloadable from the site.
> > > > >
> > > > > But I still have this problem, even with your solution, the soft
cannot find and open the objects.csv file...
> > > > >
> > > > > XPSP2 on a Centrino laptop...
> > > > >
> > > > > Thanks for your help !
> > > > > Laurent
> > > > >
> > > > > --- In whatsup-astro@yahoogroups.com, Rick Krejci <randckrejci@>
wrote:
> > > > > >
> > > > > > Robert,
> > > > > >
> > > > > > Are you launching it from a shortcut on your desktop?
> > > > > > If so, it needs to have the "start in" properties set
> > > > > > to the directory the program is in. On my computer,
> > > > > > it's set to:
> > > > > > "C:\Program Files\Whats_up"
> > > > > > (note, quotes are needed since there's a space in the
> > > > > > directory name)
> > > > > > That should fix it.
> > > > > >
> > > > > >
> > > > > > BTW, If you navigate to the program directory, when
> > > > > > the Objects.csv file dialog show up and just hit OK,
> > > > > > it should find it (I'm not sure why it doesn't show up
> > > > > > on the file list). Unfortunately, it doesn't save
> > > > > > it's location. But doing above should work.
> > > > > >
> > > > > > Let me know how it goes!
> > > > > >
> > > > > > Rick
> > > > > >
> > > > > >
> > > > > > --- robertsaintjean <robert.saint-jean@>
> > > > > > wrote:
> > > > > >
> > > > > > > Good morning,
> > > > > > >
> > > > > > > Superb image of M27 by Rick on APOD !
> > > > > > > Congratulation. (that's where I
> > > > > > > got the link to What's Up)
> > > > > > >
> > > > > > > I have just downloaded What's Up and installed it on
> > > > > > > my home PC (P4,
> > > > > > > Windows XP). I never had such a weird problem
> > > > > > > before... All installed
> > > > > > > OK but when I start the application, What's Up come
> > > > > > > up (!) and a
> > > > > > > window pop up asking me to locate the file
> > > > > > > Objects.csv. In fact the
> > > > > > > file is in the ...\What_up directory along with the
> > > > > > > cities.csv file
> > > > > > > but it just does not see it! At that point, What's
> > > > > > > up freezes and I
> > > > > > > have to kill the application. I have been able to
> > > > > > > open the
> > > > > > > Objects.csv file with Excel. I have tried installing
> > > > > > > in a different
> > > > > > > directory with the same result.
> > > > > > >
> > > > > > > Have anybody experienced such a behavior before?
> > > > > > > Better, has anobody
> > > > > > > a solution to this problem?
> > > > > > >
> > > > > > > I am puzzled...
> > > > > > >
> > > > > > > Robert
> > > > > > >
> > > > > > > P.S.: I installed What's up on my laptop and it
> > > > > > > works like a charm!
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
>





Fri Apr 10, 2009 3:06 pm

reiboku
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Forward
Message #51 of 55 |
Expand Messages Author Sort by Date

Good morning, Superb image of M27 by Rick on APOD ! Congratulation. (that's where I got the link to What's Up) I have just downloaded What's Up and installed...
robertsaintjean
Offline Send Email
Aug 9, 2006
3:22 pm

Robert, Are you launching it from a shortcut on your desktop? If so, it needs to have the "start in" properties set to the directory the program is in. On my...
Rick Krejci
ricksastro
Offline Send Email
Aug 9, 2006
4:50 pm

Hi, I registered yesterday to download the last version cause I had this same problem with the 1.1 downloadable from the site. But I still have this problem,...
reiboku
Offline Send Email
Mar 26, 2009
9:29 am

A few things to try... If you go to the C:\Program Files\Whats_up directory (or wherever you have it installed, do you see the Objects.csv file? If you double...
Rick Krejci
ricksastro
Offline Send Email
Mar 26, 2009
12:19 pm

Hi Rick, Thanks for your fast answer. If I double click directly from the directory, it is the same thing : the dialog box asking to open the Objects.csv file,...
reiboku
Offline Send Email
Mar 26, 2009
1:48 pm

Hi I tried the installation on all the computers I have access to, and ALL had the same problem. Laptop XPSP2 french Desktop Vista Home SP1 french Desktop...
reiboku
Offline Send Email
Apr 10, 2009
10:19 am

Did you just download it from the files directory here, or did you get the complete installation from here?: http://www.whatsup.ricksastro.com/fpurchase.htm It...
Rick Krejci
ricksastro
Offline Send Email
Apr 10, 2009
12:25 pm

Yes Rick, I ran the setup from the download link... it is from this site that I got the Yahoo group link... Here is the content of the "C:\Program...
reiboku
Offline Send Email
Apr 10, 2009
3:06 pm

Hi Rick, I was on hollidays and did not want to harass you, but... Do you have a beginning of a solution ? Thanks Laurent...
reiboku
Offline Send Email
Apr 21, 2009
7:01 am

Hi Rick, I checked the version for the OCX new files copied : C:\WINDOWS\system32\COMCT332.OCX new 6.7.89.88 C:\WINDOWS\system32\COMDLG32.OCX new 6.1.97.82 ...
reiboku
Offline Send Email
May 19, 2009
1:01 pm

I don't know what to tell you. Everything looks file as you show it, and I just did an install on a clean XPSP2 machine from the package on my site and it...
Rick Krejci
ricksastro
Offline Send Email
May 20, 2009
4:28 am

Hi Rick, Maybe a version that will get a command line path to the objects.csv file, and open the file dialog only if omitted ? Laurent...
reiboku
Offline Send Email
May 25, 2009
10:11 am
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